Graduate Sales Service Engineer
General Engineering Services LLC (GENSERV), Oman
Job Description
Who We Are
A leading local distributor in Oman of a range of specialised international brands. We have multiple branches across the Sultanate through which we serve our diverse clientele across the construction, manufacturing, logistics, and oil amp; gas sectors, among others.
Job Purpose
To assist the growth of the company’s market share in their respective division through techno-commercial customer relationship management and product line promotion within the directions and guidance of the Department/ Division Managers.
What We Expect You To Do
- Exhibit positive, friendly amp; helpful attitude with customers, be sensitive to their needs, contribute to resolving customer complaints, and take up action on their suggestions.
- Conduct on-site customer visits and call both technical and commercial points of contact to promote our products and services.
- Develop and maintain customer relationships and strive for customer satisfaction.
- Actively develop opportunities with existing client base, and look for potential new customers.
- Follow up on leads and quotes provided by Indoor Sales and line manager.
- Capture customer requirements and transfer them to Indoor Sales.
- Conduct market customer and competitor research, and prepare a sales opportunity report.
- Liaise with other team members and suppliers concerning potential leads and methods to develop them into actual sales.
- Maintain record of sales leads and customer accounts.
- Coordinate with Credit Collectors to ensure lack of overdue for credit customers.
- Look-out for improvement opportunities and suggest them to the Division and Department Managers.
- Be ready to get-hands on with both in-house and client technicians, assist when and where necessary.
Your Application Process
Your CV will be vetted against our selection criteria. Successful candidates will then be invited to complete a 3-part online evaluation, and top applicants will be invited to a personal interview.
If you do not hear back from us within 1 week of application close date, you may assume that your application was unsuccessful.
Requirements
Qualities We Are Looking For
- Fluent in English and Arabic, knowledge of Urdu is an added advantage.
- Being able to adapt and respond correctly to situations as they develop
- Adept at commercial negotiation and personal communication
- PC literate; proficient in Microsoft Office Suite Excel and Outlook in particular
- Having a track-record of continuous improvement and self-development
- Having a relevant educational degree is an added advantage (Mechanical Engineering, Industrial Engineering, Business Administration, etc)
- Having a cGPA of 3.0 and above is an added advantage
- Being familiar with industrial mechanical components and heavy equipment is an added advantage.
- Experience in a similar position is an added advantage.
Job Specific Requirements
- Travel for 80% of the time
- A typing speed of a minimum of 30 WPM