Team Lead Account Management (Muscat)

Team Lead Account Management (Muscat)
Talabat , Oman

2 Years
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As Described in Job Ad
Total Vacancies
1 Job
Posted on
Apr 1, 2021
Last Date
Jun 30, 2021

Job Description

As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.

Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!

What's On Your Plate?

What’s On Your Plate?

Supporting the team by preparing and conduct training materials on AM role and OKRs, business
economics, Sales, Talabat Enquiry process and POCs, organization and new products.
Leading the team to assure monthly targets are achieved.
Assuring the Team are receiving the required data and reports on daily basis in order to manage their
Aligning with other departments such as HR, marketing and logistics in order to prepare monthly,
quarterly and yearly growth plan on an area/portfolio level and for the AM team.
Conduct business reviews with Team and identify business opportunities and business relationships which
result in the achievement of increased revenue, profitability and market share
Maintain a continuous business relationship with partners
Train and support the team on how to provide excellent service and support for the partners in order to
build strong relationship and resolve operational issues between partners and the company
Lead the team of account managers to:
Ensure that partners are up to date on how to use the vendor portal
Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts
by renegotiating the offer
Ensuring that partners are receiving their monthly and quarterly growth plans from their account manager
which includes partner’s growth comparison to talabat on an area and cuisine level, menu optimization
suggestions, roadmap to healthier and faster operation (Fail rate, Vendor Delay, transition-relate issue),
tailored marketing tool plan and the expected ROI,
Assuring all partners have updated knowledge of Talabat/partner-related enquiry processes, SLAs,
operation hours and points of contacts.

Job Specification

What do we need?

Bachelor’s Degree within Business Administration or any other related field
2-4 years’ experience within Sales
Strong analytical and mathematical skills
G-suit and MS office suit Skills
Comfortable working in a challenging environment
Training Skills
Leadership Skills
Negotiation Skills
Problem Solving Skills
Decision Making Skills
Ability to meet deadlines and be flexible in working hours/environments
Fluent in both languages Arabic and English
Communication skills (Written and Verbal)


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