Sr Manager- Business Process Audit - OMASCO - Oman Job in Oman
Al Futtaim Private Company LLC , Oman

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Experience
2 Years
Salary
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As Described in Job Ad
Total Vacancies
1 Job
Posted on
Feb 9, 2021
Last Date
May 8, 2021
Location(s)

Job Description

JOB PURPOSE:
To steer & manage IHF-CSD team, ensuring maximisation of approvals within group control structures, the collection of outstanding receivables, escalation of overdue payments & responsibility for legal challenges to defaulting customers. In addition to this, the overall strategic management of the various logistic teams across both Automotive & Non-Automotive divisions. Recommendations for loan approvals, recovery of overdues, credit control, customer service, interaction with internal & external teams & manage day-to-day business.

KEY RESPONSIBILITIES:
Hire Purchase car Sale: Recommendations for management approval, ensuring funding is provided to customers with appropriate financial profiles. Arrange approvals with IHF & OMASCO management to increase penetration of customer base into IHF products & bring max revenue for the company.

Debt collection: Manage and monitor overdue collection across OMASCO Vehicle Finance Division. Submitting report and feedback to management on periodical basis. Co-ordinate with lawyers and other legal department for fast recovery of debts.

Outside Finance/Bank deals: Coordinating with Sales and Finance for approval and collection. Make sure loan balance are recovered on times by rigorous follow-up with Sales and Bank/Finance companies.

Managing vehicle Finance Division: Active involvement in heading day to day activities of the Department with co-ordination with Management and subordinates.

Management feedback: Submit reports to management periodically on sales, collection, and overdue trends branch visit etc...

Customer Satisfaction: All customer grievances/complaints are solved immediately upholding company policy and by involving management wherever necessary

To provide guidance & strategy for the logistics elements of the Auto & non-automotive divisions within OMASCO. Overall responsibility of the logistics delivery chain, ensuring support levels are appropriate to the divisional & customer expectations. All warehousing & logistics areas to be operated at optimum levels, with all required certification in place at all times.


The role acts as the focal point to continuously promote the improvement of Customer Service in Honda. A close liaison is maintained between all departments and all personnel are involved in the process to create a “Quality Service Culture”. The role aims to ensure that the customer experience is a positive one and the job holder is empowered to make appropriate customer focused decisions where problems have occurred so that we create customers for life.

Job Specification

QUALIFICATIONS, EXPERIENCE, & SKILLS:

1. Strong English communication skills
2. 5 years’ experience in credit control and management
3. Strong mathematical approach
4. Proactive, hardworking, motivated approach
5. An understanding of ERP systems such as SAP would be advantageous.
6. Expertise on all matters relating to marketing, public relations and communications.
7. Experience of handling a similar role at an appropriately senior level
8. Experience handling similar position preferably in Finance
9. Appropriate level of education, befitting the role requirements
10. Experience of working with multi-cultural teams, with an open, motivational management style

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Al Futtaim Private Company LLC

Consumer Goods - Dubai, United Arab Emirates
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