Telesales Agent
Bayut | dubizzle, Oman
Job Description
Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience.
As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
Dubizzle Oman, an integral part of the Dubizzle Group is looking to hire TeleSales Agents. In the capacity of a Tele Sales Representative, your primary goal will be to acquire new clients, stimulate sales, and enhance revenue for our online classifieds platform. Your duties will involve fostering and maintaining relationships with businesses and individuals within your designated territory. This position requires a proactive and persuasive approach, ensuring the adept communication of our value proposition, a thorough understanding of customer needs, and the presentation of customized product solutions with the goal of amplifying the company's revenue stream.
Key Responsibilities:
- Drive sales by making outbound calls and pitching the company’s products amp; packages in line with customers’ needs.
- Developing in-depth knowledge of the company’s products amp; packages.
- Fostering and sustaining relationships with customers to encourage repeat business.
- Accurately recording and processing details of customers’ purchase orders in the CRM.
- Identifying and classifying buyer profiles, i.e., B2B, B2C, C2C.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Meeting monthly KPIs amp; revenue targets.
- Ensuring timely payment collection from customers Proficiency of Tools amp; Systems.
- Lead management system, CRM Essential Skills.
- Excellent command of English amp; Arabic (verbal amp; written).
- Excellent communication and negotiation skills.
- Good knowledge of property amp; automotive markets.
- Cool-tempered and able to successfully counter rebuttals in order to close sales.
- Basic knowledge and working experience of call center systems amp; solutions.
Requirements
- Bachelor's degree in business, marketing, or a related field is preferred.
- Minimum of 1 year of experience in field sales, preferably within the relevant industry (cross-GCC sales experience will be given strong preference)
- Excellent command of English amp; Arabic (verbal amp; written).
- Excellent communication and negotiation skills.
- Good knowledge of property amp; automotive markets.
- Basic knowledge and working experience of call center systems amp; solutions.
- Proven experience working as a telesales executive.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills
Benefits
- A fast paced, high performing culture.
- Opportunity to expand the brand in Oman.
- Multinational experience and opportunity to closely work with our other brands
- Rewards amp; Recognitions
- Learning amp; Development opportunities
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